Get quick access to affordable physiotherapy sessions whenever you need them. You can have live one-to-one video appointments from the comfort of your own home or face-to-face appointments at one of 300+ clinics nationwide.
You will also be given access to the Ascenti Physio app, to support you on your journey towards recovery. The app provides you with expert advice and exercise videos tailored to your needs. You can record your progress and keep up your exercises between sessions.
Rapid access to care
Rapid access to care with 99% of patients offered a video assessment appointment within 24 hours.
Prices from £32
Get initial assessments, video appointments and face-to-face appointments at discounted prices.
Video assessments
You can either have the initial consultation via video and then face-to-face appointments, all video appointments, or all face-to-face. It’s your journey.
How it works
Once you’ve got your Simplyhealth Plan, download the SimplyPlan app or log in to your account to access the discounted physio service with Ascenti.
Once logged in, go to the 'My Health' section, select 'Muscle & joint’ and then ‘Physio appointments’
You can then select either ‘Video appointment’ or ‘Visit a clinic’ at the top of the page
For in-clinic, you can filter by location, date and time, to find an appointment that suits your needs. For video appointments, just book a time and date that suit you
Click through to book your chosen appointment at the discounted price
Attend your physiotherapy sessions and start your journey towards recovery. The appointment fee will be taken after the appointment
Not a member yet?
To enjoy access to the Ascenti Physio app and much more, get our 1-2-3 Health Plan from just £20 a month.
Common questions about Ascenti
Who provides this service?
Simplyhealth have partnered with Ascenti, so our members can use their Health plans to get quick access to a nationwide network of physiotherapists, at a discounted rate.
You can access discounted physiotherapy sessions at a choice of over 300 clinics nationwide, and with 95% of the UK population live within 5 miles of an Ascenti clinic, you should be able to find an appointment at a time and place that suits your needs!
You can also choose to have a video appointment with a physiotherapist instead, using your computer or smartphone.
This service enables people to make headway after illness and injury, step back in to work after accidents, or simply stay active and keep moving forward in their daily lives
Will I receive hands on treatment on my first physiotherapy appointment?
Due to the time it takes to complete an initial assessment, gathering information and understanding your current movement and symptoms, there is not always the time for treatment to be carried out in an initial face-to-face assessment.
What is an initial assessment?
It is the first appointment with your physiotherapist. The appointment is used to gather information regarding your condition, symptoms and goals, and these are used to determine the most appropriate treatment plan:
Urgent care
Face-to-face treatment
Video physiotherapy
What is the video physiotherapy service?
Simplyhealth members can book video physiotherapy sessions at a discounted rate of just £32 per session. This service provides you with quick access to an expert physiotherapist. Your physiotherapist will achieve the best results possible using a combination of techniques and therapies including:
Exercise therapy
Joint mobilization
Soft tissue massage
Lifestyle advice
Once you've started a course of treatment with Ascenti, you will also have access to the 'Ascenti Physio’ app for 12 months, which will continue to support your recovery.
What is the face to face physiotherapy service?
Simplyhealth members can book face-to-face physiotherapy sessions at a discounted rate of just £39.50 per session.
Your physiotherapist will achieve the best results possible using a combination of techniques and therapies including:
Exercise therapy
Joint mobilisation
Soft tissue massage
Lifestyle advice.
Once you've started a course of treatment with Ascenti, you will also have access to the 'Ascenti Physio’ app for 12 months, which will continue to support your recovery.
How does the video physiotherapy service work?
Video appointments are carried out through the Ascenti Physio app, using video call technology. You can use your smartphone, iPad, tablet or computer, as long as the device has a camera, and it is connected to the internet.
Your appointment confirmation email will provide you with detailed instructions as to how to join your video session.
How can I book the discounted sessions?
You can access this service via the SimplyPlan app or through your Simplyhealth online account by selecting 'My Health' and clicking 'Muscle and joint' and then selecting 'Physio appointments'. This service is available for Simplyhealth customers aged 16 and over.
Can I claim my physiotherapy treatment back using my Simplyhealth plan?
If you have the Physiotherapy benefit as part of your Simplyhealth plan, and have entitlement remaining for the year, you can claim money back towards your physiotherapy sessions up to your maximum entitlement.
You will receive a receipt from Ascenti via email and you must upload this when you submit your claim through your online account or the SimplyPlan app.
You can check what your plan covers you for under 'My Entitlement' in the SimplyPlan app or under 'Policies' in your online account. You can also check your table of cover under 'My Documents'.
Can my children use this service?
This service is available for Simplyhealth customers aged over 16 years. If your child is over the age of 16 they need to register to be able to access this service. You can invite them to register by adding their email address here. We'll then email them a link to register.
Get access to Ascenti today
Simplyhealth Health Plan members get access to Ascenti via the SimplyPlan app or the the Simplyhealth online portal.