We're really sorry for your loss. Please complete the questions below so we can help you as swiftly as possible at this difficult time

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Policy Detail



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Policy number should match



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Deceased Member
Hospital stay
Outstanding claims

Please note, any payments will depend on the Terms and Conditions of the cover available and any remaining entitlement under the plan

Next of kin

You will need to provide copy of death certificate unless you are the spouse.



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Contact details
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Payment details



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Bank details for any payments due:



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Declaration and indemnity from the person claiming

I declare that:


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Additional information
  • Please send a copy of the death certificate and any supporting documentation from hospital or GP to confirm inpatient stay (where applicable) to [email protected]
  • We recommend that you do not send us original documents if this can be avoided
  • If you are unable to send via email, please send this information to Bereavements Team, Hambleden House, Waterloo Court, Andover SP10 1LQ.
  • Please note that some of our renewal letters and marketing mailings are produced a few weeks before they are issued. Please accept our sincere apologies should you still receive letters addressed to the deceased member in the next few weeks.